Product Manager - Feeds & Email (Sports Management/Finance/Admin)
Company Name:
Sports Equipment
Position Type:
Full-time
Backcountry's Supply Chain Team is passionate about building and proposing software solutions that solve business problems or drive improvement for our customers. The Backcountry Supply Chain Product Manager possesses a strong sense of ownership, a thirst for solving complex business problems, no reluctance to dive into the details, clear communication skills and a bias for action. We are data driven, vocally self-critical and respond to the needs of the business rapidly. To continue with our success and take it to the next level, we are looking for a dynamic Supply Chain Product Manager for our Feeds & Email team. The role will focus on the external and internal feeds and transactional and marketing email systems at Backcountry. The goal is to ensure stability and reliability by making them more robust and scalable. The incumbent will report to the Director, Supply Chain, and will have both the scope to work across silos in the company, and the access to engineering teams to implement change. This role is pivotal in transforming Backcountry's supply chain into a world-class direct to consumer operation through communication, process and technology.
About Backcountry
Our mission at Backcountry, why we exist, is to connect people to their passions. is the leading online retailer of premium outdoor gear. We create remarkable customer experiences through the best selection of outdoor product, a flawless shopping experience, the expertise of our gearheads, the lightning speed of our fulfillment, and the shared knowledge of our Community. We operate eight online specialty stores - Backcountry, Competitive Cyclist, MotoSport, Dogfunk, Bergfreunde, SteepandCheap, WhiskeyMilitia, and Chainlove.
We offer the opportunity of a lifetime where you can connect your career with your passions. Our mission - connect people to their passions - begins with our team members. We live and breathe the outdoor lifestyle, whether on land or water, snow or sand, road or trail. We seek out and hire the most amazing talent we can find to come be innovative, fresh, and inspiring to take us to the next level of being THE global leader in outdoor specialty retail.
About the Job
Enthusiastically embrace problems and opportunities, and drive the solution.
Work directly with business users to identify and analyze operational pain points, and opportunities for improvement through process and technology.
Work with Director of Supply Chain to identify opportunities for process and technological improvements for Feeds & Email.
Maximize the return on our engineering resources by shielding them from unnecessary interruptions, and properly vetting initiatives prior to development.
Maintain and prioritize backlogs for the feeds & Email technology team.
Develop and execute acceptance testing for initiatives.
Utilize lean techniques, including kaizen events and value stream mapping, to analyze existing processes and eliminate waste. The incumbent will be expected to build on their existing experience to become an expert in both Lean and Agile techniques.
Identify key metrics that demonstrate improvements made, and hold us accountable where they fail to materialize at first attempt. These would include, but not be limited to, improvements in feeds accuracy, email delivery rate, etc.
About You
Experience working with an established ESP (Email Service Provider.)
Experience with major integration or change programs a plus.
Ability to query data via SQL.
Strong Excel skills.
Experience with lean principles and thinking.
Experience in implementing Agile/Scrum methodologies in an organization and seeing the fruits of that in increased velocity.
Experience with operations/systems of a successful e-Commerce company.
Demonstrated ability to tackle any challenge.
Demonstrated logical and optimistic approach to problems.
Ability to think big, identify the core of an issue and outline innovative solutions.
Ability to drive collaboration and cooperation across a range of teams and personality types.
The capabilities to consistently make good decisions, and accept responsibility when you've made bad ones.
Strong interpersonal skills and ability to work in a team environment.
Exceptional organization, communication and presentation skills.
BA/BS; Computer Science or other technical discipline a plus.Estimated Salary: $20 to $28 per hour based on qualifications.
Sports Equipment
Position Type:
Full-time
Backcountry's Supply Chain Team is passionate about building and proposing software solutions that solve business problems or drive improvement for our customers. The Backcountry Supply Chain Product Manager possesses a strong sense of ownership, a thirst for solving complex business problems, no reluctance to dive into the details, clear communication skills and a bias for action. We are data driven, vocally self-critical and respond to the needs of the business rapidly. To continue with our success and take it to the next level, we are looking for a dynamic Supply Chain Product Manager for our Feeds & Email team. The role will focus on the external and internal feeds and transactional and marketing email systems at Backcountry. The goal is to ensure stability and reliability by making them more robust and scalable. The incumbent will report to the Director, Supply Chain, and will have both the scope to work across silos in the company, and the access to engineering teams to implement change. This role is pivotal in transforming Backcountry's supply chain into a world-class direct to consumer operation through communication, process and technology.
About Backcountry
Our mission at Backcountry, why we exist, is to connect people to their passions. is the leading online retailer of premium outdoor gear. We create remarkable customer experiences through the best selection of outdoor product, a flawless shopping experience, the expertise of our gearheads, the lightning speed of our fulfillment, and the shared knowledge of our Community. We operate eight online specialty stores - Backcountry, Competitive Cyclist, MotoSport, Dogfunk, Bergfreunde, SteepandCheap, WhiskeyMilitia, and Chainlove.
We offer the opportunity of a lifetime where you can connect your career with your passions. Our mission - connect people to their passions - begins with our team members. We live and breathe the outdoor lifestyle, whether on land or water, snow or sand, road or trail. We seek out and hire the most amazing talent we can find to come be innovative, fresh, and inspiring to take us to the next level of being THE global leader in outdoor specialty retail.
About the Job
Enthusiastically embrace problems and opportunities, and drive the solution.
Work directly with business users to identify and analyze operational pain points, and opportunities for improvement through process and technology.
Work with Director of Supply Chain to identify opportunities for process and technological improvements for Feeds & Email.
Maximize the return on our engineering resources by shielding them from unnecessary interruptions, and properly vetting initiatives prior to development.
Maintain and prioritize backlogs for the feeds & Email technology team.
Develop and execute acceptance testing for initiatives.
Utilize lean techniques, including kaizen events and value stream mapping, to analyze existing processes and eliminate waste. The incumbent will be expected to build on their existing experience to become an expert in both Lean and Agile techniques.
Identify key metrics that demonstrate improvements made, and hold us accountable where they fail to materialize at first attempt. These would include, but not be limited to, improvements in feeds accuracy, email delivery rate, etc.
About You
Experience working with an established ESP (Email Service Provider.)
Experience with major integration or change programs a plus.
Ability to query data via SQL.
Strong Excel skills.
Experience with lean principles and thinking.
Experience in implementing Agile/Scrum methodologies in an organization and seeing the fruits of that in increased velocity.
Experience with operations/systems of a successful e-Commerce company.
Demonstrated ability to tackle any challenge.
Demonstrated logical and optimistic approach to problems.
Ability to think big, identify the core of an issue and outline innovative solutions.
Ability to drive collaboration and cooperation across a range of teams and personality types.
The capabilities to consistently make good decisions, and accept responsibility when you've made bad ones.
Strong interpersonal skills and ability to work in a team environment.
Exceptional organization, communication and presentation skills.
BA/BS; Computer Science or other technical discipline a plus.Estimated Salary: $20 to $28 per hour based on qualifications.
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